Company Policy
ITSD is based in Sydney Australia. Our management team has developed a broad knowledge of IT asset management.
ITSD is an IT Asset Management company, responsible for the removal and disposal of IT equipment from client sites throughout Australia.
The primary objective of ITSD is to achieve and maintain the highest level of IT Asset Management turnover in Australia and Asia, whilst guaranteeing professionalism, efficiency and accuracy in the delivery of services to our customers. In doing so, we recognise the growing impact that organisations have on the environment and commit to limiting the impact caused by the activities and services within ITSD.
ITSD has developed an integrated Business Management System, complying with AS/NZS ISO 14001:2004 and AS/NZS 9001:2008. We commit to complying with all requirements of these standards, including legal requirements. We believe that through our customer and environmental focus, we will continue to maintain and improve upon our guaranteed level of service, whilst achieving our objectives towards preserving our environment and preventing pollution.
Customer Focus
ITSD delivers a service that is based on predetermined requirements that meet the expectations and objectives of our customers. We do this by focusing on a seamless relationship with our customers working with them closely to ensure that we meet their expectations on a daily basis.
Environmental Focus
We are committed to the preservation of our environment and the prevention of pollution both internally and externally, and will continue to undergo extensive evaluation of our activities to identify environmental aspects. We commit to complying with all relevant environmental legislation and regulations. We manage programs that reduce water usage, energy consumption, volume of waste going to landfill sites and minimise our overall negative environmental impact. We commit to minimising significant adverse environmental impacts of new developments through the careful planning of environmental procedures and practices.
ITSD believes in establishing a focused direction that implements clear organisational objectives. We do this by actively involving all staff in process decisions and promoting open communication in the workplace. We record our environmental statistics and conduct regular internal audits to ensure that our entire Business Management System, including our policy and objectives are monitored, reviewed and continually improved. Comprehensive training, open communication, regular meetings and internal audits ensure that employees understand their role within the organisation and how their performance contributes to achieving organisational objectives.
ITSD commits to the continual improvement of the Business Management System through regular monitoring, management review, staff awareness and training, and ongoing research and development.
ITSD develops positive relationships with customers, proving financially beneficial to all parties. We communicate and work actively with our customers to achieve continued improvement of the services we provide so that all parties are satisfied.
Directors
Jeff Eastham
Janine Eastham
