Overview

At IT Services Direct (ITSD) we are committed to conducting our business in a socially responsible and sustainable manner. Our Environmental, Social, and Governance (ESG) Policy reflects our commitment and dedication to creating a positive impact on the environment, society and our stakeholders whilst delivering our core business of providing IT Lifecycle Solutions.

Scope

This policy applies to all employees.

Definitions

Environmental Responsibility refers to our duty to protect and improve our environment.

Social Responsibility is the moral obligation to make decisions or take actions that are positive and useful to society.

Governance refers to the laws, regulations, and industry guidelines by which a company operates.

Ethics refers to the responsible action in accordance with moral principles.

ITSD is committed to their environmental responsibility by minimising its environmental footprint by:
  • Complying with all applicable environmental laws and legal regulations
  • Implementing sustainable practices in the responsible recycling and disposal of IT assets to reduce electronic waste and reuse of IT equipment.
  • Minimising waste generation and promoting and education recycling
  • Improving our procedures to implement energy efficient technologies and practices to reduce our carbon
  • Offset vehicle carbon emissions by supporting not for profit environmental organisations focusing on the restoration of native forests.
Social Responsibility refers to ITSD‘s dedication to fostering positive social impacts by:
  • Providing a safe and inclusive workplace that values and appreciates equal opportunities and celebrates diversity for all employees.
  • Advocating for human rights and fair labour practices throughout our business and supply
  • Providing a safe workplace that provides and supports mental and physical health and
  • Supporting Community initiatives and charitable organisations and encouraging employee
  • Ensuring ITSD always acts with integrity and adheres to strict guidelines to ensure customer data privacy, confidentiality and security at all times.
Governance & Ethics refers to ITSD’s commitment to maintaining high standards of ethics and governance by:
  • Adhering to objectives of high ethical standards through transparency, integrity, and
  • Ensuring a diverse leadership team that always considers diversity and inclusivity at all levels of decision making
  • Promoting ethical conduct in all transactions with no tolerance for corruption within our
  • Identifying areas of ESG risk to protect employees, customers, and other
How are we doing this?
  • Complying with all legal requirements, legislation, and We do this by investigating our services and adopting practices that reflect our commitment to our ESG company policy and safety through evaluation of compliance.
  • Identifying opportunities to prevent and reduce pollution to air, water and land. We do this by managing reduction of our energy consumption and preventing the volume of e waste going to landfill by separating and dismantling IT equipment for reuse or recycling using certified recycling vendors. Measuring our performance by setting objectives, targets and key performance indicators which continually drive us to improve our quality, environmental and safety performance.
  • Providing staff with training and information relevant for them to understand the impacts their activities have and providing opportunities for them then improve their environmental Providing staff with training and information relevant to ensuring that they understand their responsibilities in acting in an Ethical and Work Safe way.
  • Ensuring incidents are reported, investigated, and Ensuring contributing factors are all identified so that improvements and actions can take place. All of which are communicated, and learnings shared to improve our overall performance to our quality, environment, and safety environment.
  • Regularly undertaking internal audits of processes and inspections of our operations to identify any a reason for improvement and prevention of incidents.
  • Communicating this policy to all employees and interested
  • Consultation and participation of our employees as well as providing a healthy, safe workplace for our staff and visitors, including regular staff meetings, proactive safety checks and positive safety culture.
  • Encouraging our staff to participate in our programs and charities which include Red Dust Charity for indigenous Australians, RU OK DAY, Green Fleet Forest Restoration Program, Mark Hughes Foundation for Brain Cancer, Dementia Australia and charities for people living with disability.

All employees and contractors are required to:

  • Assess and manage the environmental and safety hazards and risks associated with the activities they are
  • Report any incident which may cause potential harm to the environment, safety to themselves or

ITSD is committed to this ESG Statement. ITSD takes pride in its dedication to our business, employees and stakeholders in creating a sustainable, responsible and positive impact on our environment whilst maintaining the highest level of integrity and diversity.

 

Jeffrey Eastham CEO | IT SERVICES DIRECT PTY LTD | 11 May 2025